Booking
Each school is expected to full at least one full team of 6, and can enter a maximum of 4 teams per school. Booking will only be confirmed when the deposit has been paid. Once the deposit has been paid we will require full competitor information, and you will be issued with a spreadsheet to fill in.

We will not accept bookings from individuals (each booking needs to be made on behalf of a school).

The bookings are made with Ticket to Ride Surf Academy Limited, company registration 6014083.

Deposits and schedules
All deposits are non-refundable. We require a 20% deposit per pupil to confirm the booking, then the balance paid no later than 3 weeks prior to event commencement. If the group size increases during this period it is possible to alter the booking. We accept payment via bank transfer, or cheque.

What happens if the conditions are unsuitable?
If the conditions are deemed unsuitable at Perranporth beach (either Lifeguard Red Flag, or in the opinion of the Event Directors) in the first instance we will look to re-locate another venue, the first choice being Newquay. In the event that the conditions are also unsuitable at that beach also we will raise a credit note for each individual equivalent to the Day Pass, which can be redeemed at any of the Ticket to Ride Surf School. We will not offer any cash refunds.

Accommodation
We aim to provide high standards of food and accommodation for all our school groups. All rooms for students are en-suite and multi-bedded, and some pupils may have to be accommodated in fold out camping beds. We will aim to provide twin rooms for staff places at no additional cost; however, this is subject to availability and gender breakdown of the staff. Single rooms are charged at a supplement on request and are subject to availability.

Free Staff Places
We are providing a 1:8 free place ratio for your tour, which includes shared accommodation for the teachers. Free places are based on group numbers divisible by the ratio, e.g. 8 or 10 paying passengers. Should your group size decrease through any cause we reserve the right to limit the free places in accordance with that group size. We will aim to help our clients in any way to retain group numbers and staff places. Pro rata rates can be supplied for free places if required.

Pupil and Teacher Information
We require a full list all group names, surfing experience and in the event where time is limited the choice of whether you wish to enter the Lifesaving or the SUP.can we look to let everyone do both? You will be sent the necessary spreadsheet to complete as part of your booking confirmation, and the sooner you are able to get this to us the better.

Board Rental
Additional board and wetsuit rental, for parents and teachers etc will be charged at standard rates (see current TTR for details at the time of the event currently no details on the site) However we have arranged an 20% discount?

Equipment will be distributed to individuals dependent on their ability. Specific surf equipment is a very important part of surfing, so if it is deemed that an individual is not at a required ability for a certain surf board, then they will be issued with a suitable one.

Administration Fees
All changes to dates and party names after payment of first deposits will be met with a i??20 administration fee.

Price Guarantee
All prices are fully guaranteed against fuel surcharges and taxes if booking procedures are adhered to. In the event that the booking procedures are not adhered to, we reserve the right to re-cost the trip if necessary.

We understand the complications and difficulties of running a school trip. We aim to provide you with a service that makes running the trip as easy as possible. In order to do this, it is essential for you – the party leader – to provide us with as much information as possible as well as keeping in constant communication throughout the booking. We also require notice of any changes you wish to make to the booking as soon as possible. Please note; some changes may be deemed too close to the departure date and therefore may not be possible.

Risk Assessments available for the schools?
You will be provided with a Risk Assessment for: Accommodation, Surf Lessons and our Normal Operating Procedure.

Is the hotel secured at night and are there staff on duty all night, and how far will the staff involved be sleeping from the pupils?
All external doors are locked at night, and there is at least 1 member of staff on each floor with the pupils.

Will we receive a detailed itinerary that I can have?
These will be issued at least 1 month prior to the event running, but bear in mind the flexible nature required to complete the itinerary in the limited time frame with the prospect of challenging sea conditions.

Support
Please contact us in the office at any time from 9am to 6pm Monday to Friday. We will be happy to help should you have any queries or questions in regards to the trip or booking process.